Terms of Service

Who these terms are between

These terms are between you and the company that runs this service ("we"). Your fire or EMS department (your "department") decides who can use its account and what they can see.

Using the service

• Use the service only for your department's work: its roster, training, events, equipment and related records.

• Keep your sign-in to yourself. Tell your department if you think someone else has used it.

• Don't try to reach information your department hasn't given you access to, or interfere with the service.

No patient information

Never enter patient care records or protected health information (names of patients, medical details, incident reports about patients) anywhere in the service, including notes and incident descriptions. The service isn't built or permitted to hold them.

Your department's information

Your department owns the information it puts in the service. We look after it as described in our Privacy Policy and the Data Processing Agreement with your department.

Changes

When these terms change, you'll be asked to accept the new version the next time you use the service.

Contact

Questions about these terms: [contact address to be added].